Over 18 years old
Warning: This consular act requires previous appointment. Please click here to book an appointment.
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What should I bring?
- Old Citizen Card (if possible).

Delivery deadlines
Normal request: Approximately 20 working days.
Urgent request: Approximately 10 working days.
Normal request: Approximately 20 working days.
Urgent request: Approximately 10 working days.

Citizen Card collection
The collection of your Citizen Card can be done every working days between 08:30 and 16:00. No previous booking is required.
It is possible to collect the card at a different location if this indication is given by the interested party at the time of the Citizen Card renewal.
The Citizen Card cannot be collected one year after the PIN card has been issued.
Collection in person
You must present your previous Identity Card or Passport and the PIN Card (if you have one).
Collection by others
The Citizen Card may be withdrawn by a third party upon indication of the applicant at the time of application. The applicant shall provide the following information on the third party:
At the time of the survey, the individual must appear with the citizen's Citizen Card and his/her identification document indicated in the request and the PIN Card (if any).
The collection of your Citizen Card can be done every working days between 08:30 and 16:00. No previous booking is required.
It is possible to collect the card at a different location if this indication is given by the interested party at the time of the Citizen Card renewal.
The Citizen Card cannot be collected one year after the PIN card has been issued.
Collection in person
You must present your previous Identity Card or Passport and the PIN Card (if you have one).
Collection by others
The Citizen Card may be withdrawn by a third party upon indication of the applicant at the time of application. The applicant shall provide the following information on the third party:
- Type of identification document;
- Identification number;
- Date of issue/validity;
- Issuing entity;
- Name and date of birth.
At the time of the survey, the individual must appear with the citizen's Citizen Card and his/her identification document indicated in the request and the PIN Card (if any).

How much is it?
Standard application (foreign) valid up to 5 years: £18,32
Standard application (alien) valid for more than 5 years: £21.07
Urgent request (foreign) valid up to 5 years: £41,23
Urgent request (foreign) valid for more than 5 years: £43,98
Autonomous application for change of address: £2,75
Standard application (foreign) valid up to 5 years: £18,32
Standard application (alien) valid for more than 5 years: £21.07
Urgent request (foreign) valid up to 5 years: £41,23
Urgent request (foreign) valid for more than 5 years: £43,98
Autonomous application for change of address: £2,75